First Savings Bank MEMORANDUM
DATE: January 4, 1999
RE: Discontinuance of Discover
Effective immediately, First Savings Bank, Merchant Division regret that we will no longer setup our merchants with Discover through our corporate office.
It has come to our attention that Discover/Novus is using the information we submit to them to directly solicit our merchants for VISA/Master Card processing. This is resulting in lease problems for our ISA offices, as well as attrition to our merchant base. FSB's alliance with Discover was originally conceived to service FSB merchants with prompt setup for Discover Card processing . Unfortunately, it is no longer in our best interest to support marketing efforts for Discover.
We are recommending that you do not market this card type to your merchants. However, if a merchant requests Discover, we recommend that you develop a relationship with the local Discover representative. This relationship should hopefully insure proper setup for your merchant,. Please be aware that this call to a Discover representative should only be made after your merchant has been installed for processing with FSB, minimizing the potential loss to you and your business.
Dear Mr. Green:
Beautiful GSQ quarterly magazine, very eye appealing and informative. I am making it my business to read it from cover to cover in the upcoming months.
Anthony Taylor
Dear Paul,
I am writing to you to express Humboldt Bank's sincere thanks for selecting our Web site as the #1 Bankcard Acquiring Web site as listed on page 22 of the November 1998 issue of GSQ.
In today's acquiring marketplace, Humboldt is aggressively committed to supporting its business partners and the merchants we serve. Our goal is simple: to provide excellence in transaction processing for our merchants today... with solutions for the future.
Sincerely yours,
Jamie Savant, Executive V. P., Humboldt Bank Merchant Services
Dear Green Sheet:
My company provides property inspections for the mortgage industry. I am always looking for new ways to expand our services. What are bankcard site surveys? Who needs them done? Who can I contact to learn more about this market? Any information would be helpful.
Thanks, Kevin Clark, Pacific Field Service, Inc.
P.S. Great Web site!
Dear Kevin:
A merchant application for bankcard processing often involves a "site survey" of the business. This sometimes includes actual pictures of the business and inspection of the site to determine that it is, in fact, a legitimate business operation. ISOs selling bankcard processing often need to have this service performed, including many of the organizations listed in the Resource Guide.
Two companies who currently perform this service are: Merchant Site Inspections Network (800) 687-1981 and Property Resource Network, Inc., (800) 676-1422.
Thanks for visiting The Green Sheet on-line.
Good Selling!
Paul H. Green,
Editor-in Chief
To: greensheet@greensheet.com:
Have you scheduled any seminars in New Jersey for this year?
Fm: online reader
Dear Online Reader:
The Green Sheet is not scheduling seminars at this time. These events were expensive to host and we did not receive the level of support we had anticipated. During 1999, our plan is to build support for the ISO Forums, with an anticipated launch date in late 1999 or early 2000. If you are interested in attending or presenting at The Green Sheet ISO Forums in the new millennium, please write to us. We are interested in hearing from you. Give us your ideas on topics, locations, and presenters. Please send your thoughts on the Forums to greensheet@greensheet.com or fax your comments to (707) 586-1738.
Good Selling!
Paul H. Green
Editor-in-Chief
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