Paul,
Can you help me locate NetStar Corporation? We have their RCK/Truncation software loaded on our system, but now we can't get them at any of the Tennessee numbers we have. Can you shed any light on this issue? Also, can you point me to other RCK/Truncation processors?
Thanks,
Ron
Dear Ron,
NetStar lost its ODFI (Originating Depository Financial Institution) and is no longer in business. This is the first Electronic Check Conversion (ECC) failure, but is not likely to be the last. RCK and ECC acquiring are risky for the ODFI and for ISOs.
Good Selling!
Paul H. Green, Editor-in-Chief
Paul,
Just a note to say thanks for the personal attention you give to all the questions and comments you get. I want you to know that's pretty impressive.
You intrinsically understand that we, in the trenches, need support and you supply that in spades. But, you may not realize what you also do by coaching, cajoling, critiquing, and even kibitzing, is something even more valuable. You are providing leadership, true leadership, and that puts you into a unique and miniscule category: entrepreneurs who give back more than they get.
You are demonstrating through your dedication and diligence how we should serve our customers and the payoff in customer loyalty and appreciation that will come as a result.
Keep up the ggrrreaatt!!! work
Thanks Much!
Ron Eason
P.S. Can you jot down the names of a few other ECP vendors that I can check out? I still haven't made any headway with ChequeMark and the TeleCheck model doesn't look very marketable in its current form (see... I do read you!)
Hello:
Maybe you can help us. We are looking to become ISOs of Cardservice International but they have an advanced equipment requirement. We think we have a better source for equipment. Can you lead us to companies who are looking for ISOs?
Richard Zinn
Dear Richard:
On our Web site at http://the.greensheet.com, we have The Resource Guide on-line with a listing of "Banks looking for Agents," as well as "ISOs looking for Agents." These lists include names, phone number, e-mail, and Web links, where available.
Good Selling!
Julie O'Ryan-Dempsey, Managing Editor
Paul:
Can you tell me how the four leading POS terminal reseller/refurbisher companies (AMS, TASQ, CDE, and Horizon) differentiate from one another in the type of services they offer? Also,
1. Who are their customers?
2. From whom do they buy back terminals?
3. To whom do they deploy new/refurbished terminals?
4. How much (US$) can the customer save by buying a refurbished terminal versus a new terminal? (Do you have any statistical data available?)
5. Can you walk me through a typical "procurement process?" What's involved?
I'm trying to get background information regarding POS terminal resellers for business research. I'd appreciate any leads you can provide me.
Thank you,
Iris Choi
Dear Iris:
I believe I have exactly what you need. We will mail you the February 1998 issue of GSQ immediately.
Good Selling!
Paul H. Green, Editor-in-Chief
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