Virtually
Mislead
U.S. Bank Regulators are
concerned that Web names for banks or bank products could mislead a
consumer into believing that they are doing business with a bank when
they are not, or mislead a consumer in some other way. Therefore,
financial institutions are being requested to make certain that the
trade names used on their Internet sites don't obscure the identity
of the institution.
The new regulation goes
into effect July 1 and will affect banks whose chartered name and Web
site name differ. (One example is Harris Bank of Chicago; their
virtual services is "mbanx." )
Many financial
institutions choose different names for their Web products so that
they can differentiate their brands, fees, and features. The Fed
wants the strange names and non-chartered bank names
stopped.
Regulators are concerned
that different names may cause a bank's existing customer to mistake
a Web site of their institution as a separate bank, and inadvertently
exceed the FDIC $100,000 insurance limit. Or, a customer may believe
a non-bank site is insured, when it is not.
While some states
require all branches of depositary institutions to use the same name,
there are no federal laws. But, some Fed and OTS regulations dealing
with "unfair or deceptive practices" can preclude the use of
different names at facilities of the same institution.
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