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A Thing

Conduct business meetings anywhere

Product: i-Speak
Company: Next Generation Business Resources

Ideally, merchant level salespeople could meet with all merchants in their local area. Discussing their account face to face offers a personal touch that either helps to close sales or keep merchants as customers.

In order for salespeople to broaden their portfolio and residual stream, however, they often must expand beyond their geographic area. Or perhaps they initiate a deal with a store's regional manager, but ultimately the final decision must come from corporate headquarters, in another part of the country.

These situations are not uncommon. Yet they usually require travel, which for a variety of reasons, is unfeasible. This presents a real dilemma: Cross country travel is expensive and difficult, but without a personal meeting reps may lose deals.

Next Generation Business Resources offers i-Speak as a solution. This services allows an online business meeting between two or more parties located anywhere in the world. If sales reps can't meet their merchants in person, they can send them an e-mail that contains a link to an online conference.

With i-Speak, sales reps can demo products, give proposals on their processing options, conduct training on new equipment ... or anything else that they can do using a PowerPoint presentation and live audio and streaming video.

The service is also ideal for ISOs to communicate with its sales offices around the country and useful in training new sales agents. Many other companies offer a similar solution for businesses, but they are primarily java-based. Because i-Speak uses flash, which is standard on almost all computers, it is much less expensive than the competition, according to the company.

I-Speak is a subscription-based service offered on a month-to-month basis with no contractual obligations. The basic plan is $50 per month with a one-time, $50 set-up fee. The basic plan allows direct conferencing between two locations with unlimited use for the month. Plans increase in price according to the number of locations viewing the presentation.

Next Generation Business Resources

Article published in issue number 060201

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