Showing ISOs the Money
s many GS readers are aware, competition within the merchant banking
industry has increased significantly. In the early 1980s, there were
numerous opportunities to make strategic investments. Then came an era of
recession, and financial institutions were forced to restrict lending
practices. To overcome these challenges, one company has proactively
identified investment opportunities through research on industries.
Based in Toronto, Clairvest Group Inc. has been providing merchant banking
services since 1987. Its principal activity is investing in and partnering
with the management teams of established businesses that have the potential
to create above-average returns.
"We research industries that look interesting," says Clairvest vice
president Michael Wagman. "We attend trade shows, meet with companies and
see if they fit within our sphere of expertise."
That sphere of expertise includes the bankcard industry, specifically ISOs.
A few years ago, Wagman was performing due diligence on an ISO that
eventually was sold to a consolidator. It was at that time that Clairvest
began to consider ISOs as investment opportunities.
"We like the way the ISOs fit our model," Wagman says. "We like the fact
that they are a sales organization and every time an ISO puts on a new
account, if they are monitoring that account, the margins go up."
Then, recently, Wagman noticed that "a lot of the entrepreneurs who left
the industry a few years ago are coming back as their non-compete
agreements expire. Now is a good time to work with someone who has a good
track record and wants to build a new ISO."
But not everyone who needs cash can just step right up. Clairvest doesn't
necessarily invest in new ventures. It prefers companies that have proved
they can build a business and want Clairvest to take them to the next
level. In other words, they need to already have positive cash flow.
Another Clairvest stipulation for ISOs is that they have 15,000 or 20,000
accounts.
"They have to show that they've built their organization. Then we can help
get them the financing and expertise to get them to the next level," Wagman
says.
Clairvest officials anticipate continued growth in the merchant banking
industry and believe that the market for relatively small transactions
(i.e., less than $10 million) is particularly competitive; at the same
time, they say that the competition for transaction sizes of more than $50
million is increasing.
By focusing on the midsize market (i.e., $10 million to $30 million),
Clairvest is able to identify, understand and assist entrepreneurs to
accelerate the development of their companies. "The growth is still there.
If it's not on the credit card side, it's on the smart card side or the
debit card side, and on the Internet side for sure," Wagman says.
Certainly, any ISO would be intrigued by the idea of a willing investor.
But what, you may be asking yourself, is an "above average" return?
Well, how about 26 percent? Clairvest has achieved an average internal rate
of return of 26 percent on the nine investments it has exited. That's even
more impressive when you consider the company is less than 15 years old and
employs about a dozen people.
It's a case of quality, not quantity. Six of the 12 are senior managers
with significant experience in the investment industry and are active in
the identification, structuring and management of the company's
investments.
And the benefits aren't just monetary in terms of what Clairvest brings to
ISOs, Wagman says: "We've been quite successful in helping our partners
build their companies, and we've been quite successful in helping them
raise capital and do acquisitions. That's where we can lend the most
expertise."
Jeff Parr, Clairvest's co-CEO and managing director, says, "Obviously, we
can write a check, but so can everyone else. We provide knowledge,
expertise and a sounding board."
Clairvest also provides to its investment partners advisory services, which
may include evaluation of business prospects, strategic planning, marketing
and financial advice and tax strategy. The members of Clairvest's board of
directors function as resources, and sometimes mentors, to their investment
partners.
Parr explains, "Our board of directors is made up of people who have built
companies and very successfully. They've been through the bumps and bruises
of building a company. A lot of our CEOs find that to be a great sounding
board as well."
ISOs, ask yourselves, "Do I have what it takes?" If the answer is yes and
you're poised, pen in hand, to sign up - consider Clairvest's criteria.
When considering investment opportunities, Clairvest targets three types of
investments:
Roll Ups - Business consolidations in industries with recurring revenue,
distributed customers, a high degree of fragmentation and the presence of
cost-based economies of scale.
Roll Outs - Expansions of proven business concepts or operating
technologies.
Value Plays - Acquisitions of businesses, available at compelling
valuations.
Another item to keep is mind is Clairvest's investment strategy. When they
make direct investments in emerging businesses, they are guided by the
following factors:
Direct investments in any one business are generally limited to a
maximum of $30 million at the initial stage. Minimum investment size is
generally deemed to be $5 million.
Investments are expected to have a time horizon to realization of three
to seven years.
Management of the prospective business must have capital in the business
and must derive the major portion of its financial rewards from its own
equity participation.
Management of the prospective business must demonstrate an
entrepreneurial attitude with respect to the exploitation of opportunities
available to its business.
Investments must have the prospect for significant long-term capital
appreciation.
The business must be strategically positioned in its specific markets
and offer high potential for domestic or global growth.
OK, you meet the criteria. Now what? If you think your company and
management style fits into Clairvest's model, here's a glimpse of how
things work:
The deal typically originates with Clairvest conducting detailed industry
research. Then it seeks out companies and management teams that match its
established criteria. When it finds such companies, it then spends three to
six months developing and testing their investment theses while becoming
acquainted with the companies and their principals. Clairvest focuses on a
small number of carefully selected companies and monitors its investments
by regularly reviewing detailed operational and financial reports.
Clairvest's investment philosophy is to become the lead outside investor in
emerging and established businesses with capable, motivated and experienced
management. It supports existing management by providing direction at the
board level while allowing management to maintain its autonomy with respect
to day-to-day operations of the business.
The extent to which Clairvest is involved in its partnerships varies, but
it generally depends upon the size of the equity investment, the stage of
development of the business and the particular needs and desires of
management.
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