Great Scot!
If you've shopped at an Albertson's, Kmart or ShopRite store that had the option of "self checkout" then you've probably used the "SCOT" system from NCR Corporation. SCOT is NCR's self-checkout solution and at the Food Marketing Institute's MarkeTechnics show in New Orleans last month, the company debuted SCOT's new features and functionality. Some of the updates include:
- Fingerprint recognition expedites the payment process. Shoppers don't need to use a debit or credit card--they pay by "touch".
- Radio frequency, wireless handheld scanners save shoppers the task of lifting heavy "bottom-of-the-cart" items such as charcoal and dog food.
- Integrated surveillance software facilitates checkout by deactivating anti-theft tags.
- Video technology displays promotions, specials or other customer information.
NCR is also the first and only company to offer a "convertible" self-checkout system, which can be easily converted from self-service to assisted service during peak traffic hours. "We don't believe one size fits all," said NCR Vice President of Retail Marketing, Rod Vawdrey. "By offering a flexible and configurable self-checkout solution, we can maximize a retailer's front-end productivity while delivering greater customer satisfaction."
NCR currently has self-checkout installations or plans for installation with 26 food and general merchandise retail customers, including Albertson's, Kmart and ShopRite.
NCR Corporation is a leader in providing Relationship Technology solutions to customers worldwide in the retail, financial, communications, manufacturing, travel and transportation, and insurance markets. More information about NCR may be found at www.ncr.com.
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