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Nothin' But
Netbilling
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I Netbilling
Services provides real-time credit card authorization and funds transfer
in a secure online environment. Netbilling is also now processing online
checks. Thousands of online merchants worldwide already take advantage of
Netbilling's gateway processing system, which is focused on providing
reliable processing at reasonable rates, while maintaining a high degree
of flexibility and customer service. In addition to processing, Netbilling
also provides membership site management, e-commerce shopping solutions,
and advanced fraud detection services. Distinctive
Traits Mitch
Farber, President of Netbilling told us, Netbilling's main advantage over
other processing companies is the fact that we offer so much to the
merchants. We really pride ourselves in the fact that we handle merchants
from start to finish helping them get online and selling their products
and services. Netbilling is in the business of partnerships and hand
holding. One
of the features that makes Netbilling unique is their customizable
Web-based shopping cart. The shopping cart integrates with their
transaction processing to facilitate quick online store building. The
shopping cart does not require that the merchant have programming
experience and best of all, it is free to all Netbilling merchants. A
merchant does not even need to pay for Web hosting, as he/she can come to
Netbilling and we will give him a free shopping cart and host it for him,
without him/her even having to have their own web site, said Farber. This
is very exciting and cost effective for new merchants just getting into
the business. Netbilling's gateway easily interfaces with most commercial
shopping cart systems so a merchant is free to choose a different shopping
cart as well. Netbilling takes the time to teach online merchants
one-on-one how to use our system and maximize their online potential,
continued Farber. Another
characteristic that makes Netbilling stand out is their recently expanded
customer service center. The new center provides online merchants access
to staff specifically trained to handle customer correspondence, billing
inquiries, refunds, cancellations, and other details that eat up time.
This allows the merchants to focus on marketing their site and eliminates
the need to invest in a toll free phone number. Netbilling's customer
service center is open 24 hours per day, 7 days per week and they have
doubled their current support staff to handle the extended hours. Additional
Features In
addition to the features listed above, Netbilling also offers recurring
billing with variable merchant and customer notifications, including
e-mailed customer receipts. The program includes duplicate signup
prevention, automated password verification, and extensive real-time
reporting. They also provide fraud prevention tools, including a large
negative credit card database as well as address and ZIP code
verification. Netbilling
also has the ability to process for International merchants. They mainly
have U.S. merchants but they do offshore processing as well. They have
created relationships with several offshore banks, which allows them to
legitimately process credit cards for merchants worldwide, including hard
to place high-risk, adult, and casino operations. How
to get started Getting
a merchant set up with Netbilling and integrating their transaction
processing into a Web site requires no investment in back-end commerce
hardware or software, and there are no development costs. If a merchant
has not yet obtained a merchant account from the processing bank, they can
go to the Netbilling Web site to pre-qualify for a merchant account. The
merchant account will allow the merchant to accept major credit cards and
bill them through the Netbilling processing system. If a merchant already
has an Internet merchant account, they can go to Netbilling.com and signup
for processing services immediately. Netbilling
transactions average between 1 and 15 seconds. The initial setup fee is
$195 and set up is usually within 24 hours of the bank establishing the
merchant account. Transaction fees are 1.5% and 15 cents per transaction
and a flat rate pricing plan for merchants selling higher ticket items is
also available. Netbilling
has partnered with many companies who know the value of the services we
offer and are confident that the customers they set up to process with us
will be well taken care of, said Farber. Netbilling is always looking for
additional merchant account providers that they can refer merchants to for
accounts. As a referring partner, a provider will be incorporated into the
provider list that Netbilling gives to any merchant looking for additional
merchant account services. Netbilling
is looking for strong relationships from merchant account providers that
can set up and maintain accounts for all types of businesses including,
mainstream, high risk, and offshore. They are constantly seeking ISOs, Web
hosting companies, and ISPs to become referring entities for their
processing services. Farber stated, Netbilling pays referring entities 10%
residuals of monthly gross and well as a $10 per month gateway fee, and
offers a reduced setup fee of $99. Netbilling handles all billing and
receivables of merchants and pays the referring partner directly.
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