Paul:
I
hope all is going well for you. I have a question regarding your book
Good Selling!SM I am about 85% finished with a sales and marketing book I am
writing and wanted to see how you went about getting your book published.
I
am exploring the traditional agent/publisher method, as well as new
electronic methods such as iUniverse.com, but I wanted to get your
feedback on things to do and not do. Thank you in advance for any feedback
that you can provide. Have a great day!
Tony
Johnson
Tony:
You
probably noticed that the book was published by The Green Sheet. It helps
to be the publisher. Sorry I have no tips that would help.
Paul
H. Green
Dear
Green Sheet:
I
was wondering if you could provide me information on the history of the
bankcard industry. I am trying to put together a training manual for our
sales reps and this data will be of so much help to them. Thanks in
advance for any help you can extend to me.
Dores
Dear
Dores:
We
received your request for historical information on the bankcard industry.
We
have not published a standalone history on the industry however, we have
published Good Selling!SM
This book, by our editor-in-chief Paul Green, is a terrific sales
training tool for the financial services industry. The book is available
to you with our "Sales Tool" discount of 90%, enabling you to
purchase copies for your sales force at $1.25 per copy.
Additionally,
our November 1998 and 1999 issues of
GSQ: The Payment Systems Quarterly
were our annual report on bankcard acquirers. These reports include
historical information on this industry.
If
you are interested in receiving complimentary sample copies of these
publications, please send your mailing address to my attention.
Good
Selling,
Julie
O'Ryan-Dempsey
Managing
Editor
Green
Sheet:
Thanks
again for your article in The
Green Sheet. We are starting to receive information requests as a result
of the article.
David
Lant
Hi:
I
would like to receive a copy of the most recent check study, if it is
free.
Thanks!
Helen
Helen:
Our
August 1999 GSQ,
"United
States Check Study" is available for free and we will mail you one
today. Our book, Checks at
the End of the 20th Century and Beyond!
is available for $19.95 directly through us or at Amazon.com. To
order your copy please call (800) 757-4441 or click on the Amazon.com link
from our home page at www.greensheet.com.
Good
Selling!
Julie
O'Ryan-Dempsey
Managing
Editor
Dear
Green Sheet:
I
am a graduate student at the University of Massachusetts Amherst currently
engaged in research about the future of transaction systems. This project
started with a focus on the eCheck concept of the FSTC which was tried by
the Treasury, but has evolved to encompass the transaction industry as a
whole.
A
link in an article I was reading led me to the Web site of The Green
Sheet, which was really informative. I have also been able to read The
United States Annual Check report for 1999 which was really informative
and hope to have a copy of Bankcard report of the same year soon.
While
reading the check report I was curious about what exactly "Bank on Us
clearing" was. Besides this I was wondering if you could help me
locate any source for information on the transaction industry - how the
various operations work :credit cards, debit, checks, ACH, EDI, EFT, what
systems are used to process transactions, who the major players/entities
are in infrastructure and services, and their margins and revenues.
I
realize these may be a lot of questions. Any help you could provide would
be appreciated.
Sincerely,
Gaurav
Dear
Gaurav:
Thank
you for your e-mail. On to your questions:
First,
"Bank On Us Clearing" refers to checks that are handled by the
banks on which they are drawn; that is the bank of first deposit is the
same as the bank on which it was
drawn, or the two banks have a relationship.
As
far as information on various payment methods, below is some contact info
for associations and companies that specialize in each area:
CHECKS
Check
Payment Systems Association
http://www.cpsa-checks.org/cpsa-checks/index.html
Electronic
Check Council
http://www.nacha.org/
Also
check out the ECP guide on our Web site. Go to www.greensheet.com and
click on "ECP Guide" in the left column
ACH
Automated
Clearing House & National Organization of Clearing Houses
http://www.nacha.org/
DEBIT
Debit
Card News
(800)
535-8403
Credit
Cards
Electronic
Transactions Association
http://www.electran.org
The
Nilson Report
(805)
983-0448
Also
check out our annual U.S. Bankcard Report. The November 1999 issue is
located on our Web site at www.greensheet.com. Click on "Bankcard
Report" in the left column.
EDI
Electronic
Messaging Association
http://www.ema.org/
Data
Interchange Association, Inc.
(703)
548-7005
www.disa.org/
EFT
Electronic
Funds Transfer Association
www.efta.org/
Finally,
you may want to visit our ISO Forum on our Web site. Go to
www.greensheet.com and click on "ISO Forum" in the left column.
Our FAQ section (especially the "educational links") should help
you as well.
Sincerely,
Suzanne
Luse
Asst.
Editor
Dear
Green Sheet:
I
am doing a research project on check verification, guarantee, and
processing. Can you please tell me how I could get past issues pertaining
to these topics?
I
would greatly appreciate your help.
Thank
you in advance.
Dear
Reader:
The
Green Sheet back issues since
September 1995 are available at our Web site at www.greensheet.com. Just
click on "Previous Issues" on our home page.
Our
search engine will allow you to search our entire library by keyword,
listing all articles matching your criteria with direct links to those
stories.
Hard
copy of our back issues are available only for the previous two to three
months.
Good
Selling!
Julie
O'Ryan-Dempsey
Managing
Editor