Daniel
Wadleigh
B
efore you
attempt to create and establish “The Marketing of Credibility” you
need to determine the marketing niche that is your strong suit, build the
company image around it, and make that strength the focus of your
marketing approach.
If
you are selling widgets with a new handle, you need to say something like,
“Forget about dropping our widget with our new easy to grip handle.”
(This points out the benefit of the handle, which is also a feature!)
If
you are selling selection, you need to say something such as,
“Insufficient selections cause unpleasant results. You don’t have that
risk with our ‘total selection’ inventory.” Again, this describes
the effect of the feature, not just the feature. Like any effective
salesman, you have to tell them what the benefit of your “added value”
is to them personally, not just what
it is.
Your
strong suit needs the majority of the attention and the majority of your
credibility! How many times have you heard the “best prices in town?”
That is the kind of misrepresentation used by companies that are more
interested in a quick sale than getting referrals by being “straight
up” in their marketing delivery. They probably don’t have the best
prices and that probably isn’t the only area where they are deceitful.
Don’t let the shady companies and their reputation for deceit affect
your business. Learn to focus on your strengths and document them for
credibility.
I
have seen ads that say, “Free Web Hosting.” In the fine print it says,
“For 3 months.” This is the opposite of establishing credibility early
and does not showcase any focused strengths, only the weakness of deceit!
You
may wish to throw in your additional attributes, even if everybody else
does them too, but don’t clog your ads or marketing efforts with “me
too” benefits. You need to separate yourself from the pack with your
strengths. Take a look at your competitors’ ads in the yellow pages and
newspaper and try not to be like them. Come from a different angle, with
your strong suit, and focus on it!
Next
time: “More on Loyal Customers.” Teach them all about what’s good!
Daniel
Wadleigh is Marketing Director of Profit Experts of Austin, TX. Excerpts
are from “Profit Controlled Marketing” (www.appropriatemarketing.com.)
Profit Experts offers a turnkey Web package for ISOs including a CD to use
when selling merchant accounts. Mr. Wadleigh can be reached at (888)
379-0659.
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