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July 27, 2020 • Issue 20:07:02

Advisory Board
Advisory Board

Moving forward through service

amid COVID-19 — Part 1

iguring out how to save lives during the COVID- teams into an effective remote workforce. Additionally, we
19 pandemic while also ensuring that the econo- have been able to successfully recruit, hire and train new
my rebounds is one of the greatest challenges our employees, despite doing so in a remote environment.
F society has faced. With no blueprint to follow, we
are all making the best decisions possible using the infor- I felt that the decision to operate from home was important
mation available. With that in mind, we posed the follow- not only for our team, but the community and clients we
ing questions to The Green Sheet Advisory Board: serve. Most of our clients have also shifted to a WFH envi-
ronment and as such are relying more heavily on process
1. Given current conditions, how have you planned for automation to maintain business continuity. It is our mis-
and executed a path forward for your company that sion and purpose to support these clients, and our com-
strikes a balance between fostering safety and econom- munity, in improving cash flow so they can make payroll
ic recovery? and pay their vendors, therefore playing our small role in
helping to stimulate economic recovery.
2. What have you done to help your merchants/clients
conduct business safely as they go through the same 2. Our solution enables small and mid-sized businesses to
process? improve cash flow and reduce administrative expenses by
automating busywork and removing any friction in the cus-
3. How have you worked with business and/or commu- tomer payment experience. Our clients have reported that
nity partners to achieve the same ends? our technology has allowed them to shift labor resources to
focus on business continuity while our system effectively
4. What guiding principles should people in the pay- manages the business's financial health at the same time.
ments community keep in mind as they work to keep
their businesses and the industry strong through this Since our technology is designed to improve the customer
crisis and beyond?
Following is a portion of their answers. We appreciate all
the perspectives we received and will publish further re-
sponses our Aug. 10, 2020 issue. Contributed articles inside by:

Thomas Aronica Marc Beauchamp ..................................................................................24
Biller Genie
Martina Jeronski ...................................................................................26
1. We took a proactive approach and transitioned to oper-
ating remotely about two weeks prior to the county man- Adam Atlas ..............................................................................................27
date. The safety of our employees and their families is our
paramount concern, and since our entire technology stack TOC on page 3
is in the cloud, we were able to seamlessly transition our
Continued on page 22