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IndustryUpdate









                                              The latest from Merchant Sales Podcast
                                              Here's the latest from Merchant Sales Podcast, a joint project of
                                              The Green Sheet Inc. and CCSalesPro:
                                              •    Podcast 42 ‒ The Devil's in the Details: Merchants lose billions of
                                              dollars a year to unnecessary charge backs. In this week's episode, Gary
                                              Cardone describes how Chargebacks911 leverages data and analytics
                                              to drive down chargebacks. Patti discusses how the Internet of Things
                                              could change payments. James explains the pros and cons of subscrip-
                                              tion rate pricing.
                                              •    Podcast 43 ‒ A Blueprint for Success: Marc Beauchamp talks with
                                              James Shepherd about his book, How to Survive & Thrive in the Merchant
                                              Services Industry. Shepherd continues his ongoing explanation of pricing
                                              models, focusing on the concept of passing along merchant processing
                                              costs to cardholders. Patti Murphy provides an update on consumer
                                              payment preferences.

                                              For all episodes, visit www.greensheet.com/podcasts, iTunes, Stitcher or Spotify.





        ANNOUNCEMENTS                                             cash at the POS. It requires all San Francisco brick-and-
                                                                  mortar  retailers  to  accept  cash.  The  law  includes  few
                                                                  exceptions. Internet businesses as well as temporary and
          Blackhawk recognizes payments                           non-stationary retailers, such as food trucks and pop-
          leaders, innovators                                     up stores, can still go cashless. Purchases for more than
                                                                  $5,000 can also require noncash payments and retailers
          Blackhawk Network recognized industry leaders in sev-   can refuse to accept bills above $20 in denomination.
          eral categories at its 13th annual Hawk Awards. Among
          the recipients were Google Play, honored for making it   Siemplify featured at Gartner summit
          easy for people to connect with branded payments glob-
          ally; Chase, recognized for providing merchants with    Siemplify CEO and co-founder Amos Stern, along with
          extensive, targeted marketing support; Samsung  Pay,    Siemplify customers Ariel Litvin, CISO of First Quality
          honored  for  offering  innovative  B2C  connections  and   Enterprises, and Glen Combs, security consulting part-
          promotions; and Starbucks, recognized for engaging      ner at Crowe LLP,, will deliver a presentation on secu-
          consumers by appealing to everyday gifting moments      rity orchestration, automation and response (SOAR)
          and occasions across multiple platforms.                solutions at the Gartner Security and Risk Management
                                                                  Summit June 8, 2019. The talk "will separate hype from
          DiscoverOrg an Inc. Best Workplace 2019                 reality by demonstrating how organizations leverage
                                                                  SOAR in the real world as a force multiplier for their
          Business-to-business marketing solutions provider       security operations," Siemplify said.
          DiscoverOrg  was named one of  Inc. magazine's Best
          Workplaces for 2019. This is the company's second Best
          Workplaces award. Honors are based on a wide-ranging,   RESEARCH
          comprehensive measurement of private American com-
          panies that have created exceptional workplaces through   36.4 percent of people in U.K. prefer
          vibrant cultures, deep employee engagement, and stellar   contactless for mobile spend
          benefits. Collecting data on nearly 2,000 submissions,
          Inc. singled out 346 finalists, Inc. noted.             Mobile phone insurance provider, loveit coverit, a trad-
                                                                  ing name of Pier Insurance Managed Services, surveyed
          NAC salutes preservation of cash at retail              1,004 people between 18 and 65 years of age across the

          San Francisco's Board of Supervisors joined other state   U.K. about their mobile spending habits, including pre-
          and local jurisdictions across the United States in pass-  ferred mobile payment options, frequency of use, emo-
          ing an ordinance to preserve consumers' option to pay   tional state and tracking online payments. Researchers
                                                                  found that contactless card payment was the most

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