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June 11, 2018 • Issue 18:06:01
MLS 2.0: secure, compliant,
resourceful, discoverable
• Business intelligence
• Secure payment technology
• Market differentiators
• Agile systems
• Market knowledge
• Payments industry knowledge
• Improved customer experience
• Relationship management
Obviously, payments have become multilayered and
complicated. Senior executives, employed staff, independent
contractors and service providers have varying priorities.
This can pose challenges for MLSs looking for advice on
By Dale S. Laszig how the tools will help them and their merchants grow
and scale their businesses. Extrapolating from these tools,
erchant level salespeople (MLSs) were the this article presents four essential factors that foster success
arbiters of the payments industry's original in assisting merchants and presents advice from industry
value proposition when they helped mer-
M chants replace paper receipts with electronic leaders on how to leverage each.
authorization and settlement. While much has changed in 1. Be secure: promote security best practices
35 years, MLSs continue to shape the industry through their
close ties with merchants. And The Green Sheet continues to Approaches to security are continuously evolving in
provide a platform for industry news, opinions and educa- response to the ever-changing threat landscape. The
tion to support the success of MLSs and ISOs. best systems combine artificial intelligence with human
oversight. Here are three components of a security strategy:
This issue of our magazine contains the third and final
article in a three-part series titled "What it takes to thrive in Secure payment technology: Chris Bucolo, Director of
payments today." Parts 1 and 2 appeared in issues 18:05:01 Marketing Strategy at ControlScan Inc., said merchants
and 18:05:02, respectively. The series shares insights from have gained security awareness. "We're seeing more trac-
members of The Green Sheet Advisory Board on today's tion with end-to-end and point-to-point encryption," he
essential payment solutions and capabilities.
Members agreed MLSs must offer more than processing Contributed articles inside by:
because today's merchants want integrated, verticalized
solutions, and a wealth of options exist, including, for
example: Adam Atlas ..............................................................................................41
• Small business loans Barry Davis ..............................................................................................44
• Vertical solutions Jordan Olivas ..........................................................................................46
• EMV and PCI compliance TOC on page 3
• Integrated POS
Continued on page 35