IRIS CRM Spotlight:
How to Start Winning on Chargeback Disputes
Fraud currently costs the average merchant 1.47% of their total revenue. As an ISO, just imagine how much you might be able to increase your sales success rate if you can tell your merchants that you had a solution to help give them back that 1.47% of revenue. A lot right? There is no question this would have a significant impact and would help make your merchants stickier customers.
A Simple Solution
If you're an ISO, you've probably wished for a better way to deal with chargebacks that plague your merchant customers and impact the bottom line of your portfolio every day. What if you had a way to create a centralized report of chargebacks hitting your portfolios and could provide merchants email and SMS notifications on day zero of a chargeback instead of just a letter from processors? Merchants are busy and by the time they get around to opening letters, oftentimes the timeframe to dispute the chargeback has already passed and who do they end up gettingt upset with? You guessed it, you.
Now with IRIS CRM's new Dispute Reporting and Notifications feature you can have a centralized report that will empower you to get in front of chargeback issues.
With the click of a button, you can have data at your fingertips about chargebacks occurring in real time. By using the IRIS CRM Dispute Reporting and Notifications feature, you can provide the following benefits to your ISO and your merchants:
If you want to learn more about the benefits of using IRIS CRM Dispute Reporting and Notifications, schedule a demo with IRIS CRM.
About IRIS CRM
Integrated Reporting is Simple (IRIS CRM) is a premier sales automation software company servicing clients in the payments industry. The platform was created for ISOs (sellers of electronic payment services) to track leads, appointments, tickets, commissions and live accounts from processing networks. With over 30 current integrations, IRIS CRM also offers robust reporting for clients in formats conducive to determining productivity and growth. Clients do not install IRIS CRM, but instead access it through a secure website built and hosted by IRIS CRM, a certified PCI Level 1 Compliant Service Provider.
Headquartered in Brooklyn, New York, IRIS CRM offers a fast-paced and stimulating corporate culture and a team environment that leverages the latest technologies to deliver reporting and business process automation services to our clients in the payment processing industry.
A typical client is an ISO that is looking to consolidate their day to day operations into a single tool. IRIS CRM provides a single portal to handle every process from the time that a lead is a seed - all the way through the lifespan of an account.