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Spotlight On IRIS CRM: Make Your ISO Communications Great

In the Payments industry, communicating quickly and accurately can often be the difference between making and losing a sale. Clients and employees demand access to quick response times and expect real time help throughout an organization. Making phone calls or sending emails sometimes is not quick enough to get the job done.

Ever Wish There was an Easier way to Connect to People?

IRIS CRM offers IRIS Chat, a comprehensive, instant message, integrated solution, as part of the IRIS platform. IRIS Chat gives you the ability to instantly know when a person is available even if they are screening their calls. With the IRIS Dialer, that is part of the contact center communication suite, IRIS Chat lets you send instant messages to people and get quick responses that are more conversational and instant than when compared to email. Chat is built into the IRIS platform, so you never have to leave your system again and can work without interruption.

Expand Your Horizons. Improve Your Business

These days data comes at you fast and can be difficult to manage and organize. IRIS Chat allows you to communicate at the push of a button. Now you can manage specific group chats to connect your:

For ISOs, IRIS Chat is a great way of selling to your largest customers, it allows you to offer a dedicated private support chat as a customer service tool. You can set up private chat rooms that are accessible through preset permissions. Big clients love to feel like they are getting an extra level of service.

Stay On The Go And Always Know What Is Going On

IRIS Chat is mobile optimized, so you can convey information to your coworkers across multiple devices without ever having to leave the IRIS CRM dashboard. Chat allows you to send screenshots, files, and videos at the same time while chatting. To get started, sign up with IRIS CRM to start a free 30-day trial with no obligation.

About IRIS CRM

Integrated Reporting is Simple (IRIS CRM) is a premier sales automation software company servicing clients in the payments industry. The platform was created for ISOs (sellers of electronic payment services) to track leads, appointments, tickets, commissions and live accounts from processing networks. With over 30 current integrations, IRIS CRM also offers robust reporting for clients in formats conducive to determining productivity and growth. Clients do not install IRIS CRM, but instead access it through a secure website built and hosted by IRIS CRM, a certified PCI Level 1 Compliant Service Provider.

Headquartered in Brooklyn, New York, IRIS CRM offers a fast-paced and stimulating corporate culture and a team environment that leverages the latest technologies to deliver reporting and business process automation services to our clients in the payment processing industry.

A typical client is an ISO that is looking to consolidate their day to day operations into a single tool. IRIS CRM provides a single portal to handle every process from the time that a lead is a seed - all the way through the lifespan of an account.


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