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Electronic Merchant Systems

Convenient, secure card-not-present power

This story originally appeared in The Green Sheet Issue 210501 on May 10, 2021.

Electronic Merchant Systems, a merchant services and payment processing solutions provider, has launched Convenupay, a payment gateway option designed to empower merchants to get paid in the digital world. Convenupay combines an array of customizable features with advanced back-end features to enhance security and convenience, EMS representatives stated.

"If a merchant is seeking more from their payment gateway, the Convenupay Payment Gateway is an all-around great choice," said Matt Shepard, executive vice president at Electronic Merchant Systems. "The platform's developer capabilities offer flexibility and security, but the benefits extend even further."

Shepard additionally noted that Convenupay's robust APIs and SDKs create a developer-friendly environment. The platform provides flexible, secure, easily integrated software tools with all the software options needed to serve businesses accepting payments in-store and online, he added.

Multiple benefits

Merchants choosing the Convenupay Payment Gateway have the option to enhance their solution by selecting one or more add-on products EMS offers. Following are examples the company provided:

Not to be overlooked is the Convenupay Payment Gateway’s powerful Virtual Terminal, which is designed to simplify operations for merchants processing in card-not-present environments.

This technology enables merchants to set up recurring billing schedules, send custom invoices via email, securely store customer card information for future use, and access cloud-based business management tools intended to improve performance, the company stated.

Around-the-clock merchant, agent support

EMS representatives emphasized their company's commitment to helping businesses succeed, whether through the company's innovative products and solutions or its unique agent program. In keeping with this commitment, the EMS Convenupay Payment Gateway product offers merchants and agents alike a secure payment solution designed to promote a steady stream of revenue, they added.

Adhering to the motto, “no good merchant left behind,” EMS strives to assist merchant level salespeople and small to midsize businesses by offering 24/7/365 live, U.S.-based customer service.

The motto embodies the company's belief that every merchant deserves to have a reputable merchant services provider, and every agent deserves to be supported across all vertical industries, according to the company. EMS partners with an array of sponsor banks in the industry to further support “no good merchant left behind.”

EMS takes feedback and insights from its agent community seriously while consistently endeavoring to understand what agents need to be successful and providing for those needs to the best of their ability, company representatives stated. As part of that commitment, EMS continually updates its agent program.

For example, recent enhancements include new sponsor bank partnerships, daily residual payments, a complete online portfolio management system, an agent chargeback portal, transparent residual reporting, and dedicated relationship managers.